Cutting hair is only half the battle.
As a barber, do you make a positive first impression?
Do you make clients feel welcome?
Is the environment comfortable?
Is the music or TV station appropriate?
These are all things that must be taken into account.
This is my first time cutting his hair
and he made his next appointment
before he even walked out of the door.
A good haircut plus the other things that I just mentioned
will all help increase client retention.