I was denied Disney’s Disability Access Service. I’ve made lots of videos on this, but I have more thoughts. A lot of people keep saying “Oh, they had to institute these changes! Too many people were abusing the system!” or “Blame the people who abused the system— not Disney!” I made a video talking about abuse of the system and how we all know, deep down, that Disney didn’t change the system because it was being abused. Use—not abuse—is what caused Disney to change this system. I’m trying this new CC cream. Another thing I want to point out is: how does changing the system to be for only people with developmental disabilities like autism or similar prevent people from abusing it? It doesn’t matter what Disney’s new criteria for DAS is. People can still try to abuse it. But it’s also very frustrating how people act like abuse is way more common than it is. People love to act like the ratio is 1,000 abusers to one disabled person, when in actuality, it’s really more like one abuser to 1,000 disabled people. Also, this comment really highlights how important universal design is. Waiting in a long line is really not that doable for any human— whether they have a disability or not. But because of crowd control, Disney needs people in lines. So a universally designed system in which everyone waits in virtual queues like DAS most likely won’t get implemented. Once again, it always comes back to how much money the business can make and not how accessible and inclusive the business can be. Businesses think that they can only do one or the other, but that’s actually not true. It just takes empathy and innovation to make it happen.